You are about to leave this Custom Door & Gate and enter a third-party site. Use self-diagnostic STB System troubleshooting information to maintain safe operation. Order replacement parts for the Overhead Door Legacy 800 garage door opener. To help you troubleshoot your garage door issues, here are the top 10 reasons your garage door won’t work. It’s possible your neighbors could be running their garage doors on the same frequency as yours, and as they drive by, they’re opening their garage door along with yours. Press and hold the "Prog" button on your wireless keypad. Remote control has less than 25 feet operating range. First, check to see if the transmitter on the wall inside your garage still opens your garage door when pressed. However, we assure you that there’s likely a much simpler answer to this problem. If it looks like there has been damage to the antenna, you’ll need to call your garage door technician to come out and replace it. Occasionally, sunlight from the angle of the sun at certain times of the year will confuse the photo eyes. Garage doors have tension springs and cables that help to slowly and safely lower your door while closing. • Disconnect and reconnect wires on wall control. When these cables break, they will snap and forcibly fly out like a broken rubber band. It will then automatically reverse to prevent crushing whatever is beneath it. Remove motor cover and rotate opti-wheel. No action required. Often a small piece of cardboard (a "visor") can be taped to the top of the units to block the glare of the sun. Check that a broom or shovel or trash can is not accidentally blocking the photo eye. If you’re trying to open your garage door before you can even see your house, then chances are you’re just too far away. The eyes should be pointing in exactly the same direction and at the same angle. The motor runs, but the door doesn't move, the drive gear could be bad. Topics: Press the "Learn Code" button on your keypad and enter your newly set passcode. If you are looking for an Overhead garage door opener manual, you are at the right page. Overhead Door Legacy 800, Opener is confirming normal operation after an error is corrected. If so, CALL OVERHEAD DOOR COMPANY IMMEDIATELY AT 1-800-OVERHEAD… There may be a small button on the top or side of the handle that you can press to slide the bars across the doors, thus locking the garage door from the inside. If you want to know more or withdraw your consent to all or some of the cookies, please refer to the, BELT/CHAIN DRIVE GARAGE DOOR OPENER MODELS, PROGRAMMING, OPERATION & MAINTENANCE MANUAL. Also for: Legacy 850, … To help you troubleshoot your garage door issues, here are the top 10 reasons your garage door won’t work. Release the buttons at the same time to reset the keypad. hbspt.cta._relativeUrls=true;hbspt.cta.load(111933, 'b74e7a70-b661-4b4c-bf27-1910d6e69f9b', {}); Proudly servicing Greater Cincinnati and Northern Kentucky. Por reduire le risque de blessures ou de dommages materials, utillsez cet ouvre-porte uniquement pour une porte, INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER, HOMEOWNER: SAVE THIS MANUAL FOR FUTURE REFERENCE. It could also be caused by a buildup of debris on the tracks that prevents the rollers from moving forward. Well, on any garage door installed after 1993, that’s no longer possible thanks to two tiny photo eyes on either side of the garage entrance. – Check carriage lever engaged. Running a damp rag along each track should be enough to remove anything that’s lingering on the tracks. When you know you’re in range and the door still won’t open, check to make sure the antenna is hanging down from the motor inside your garage and nothing is blocking it. Operator works from wall control, but not from remote control. Legacy 800, Though not as common as the Craftsman, LiftMaster and Genie garage door openers, Legacy is a system commonly used in garages around the United States. If you find that adjusting the limit settings isn’t working, it might be time to call a technician to come and help get your garage door to stay closed. This is very dangerous as there is nothing preventing the garage door from crushing something that might be below it. Even still, there are sometimes issues that continue to surprise us, like the tiny insect nest growing on the photo eye sensor or the tennis ball that somehow managed to knock the door entirely off its track. When checking the alignment, measure the height of each photo eye from the ground. Garage door sensors, also called photoelectric sensors, are designed to protect people and their belongings (not just cars) by constantly checking for an obstruction in the path of an automatically closing overhead door. When Is It Time to Change Your Garage Door Opener? An error has occurred in setting up or down limit. Legacy garage doors allow you to program your motor to a variety of remotes, allowing for wireless entry. This bang can be so loud that some people might think a firecracker went off inside their garage. We provide repairs and service to customers in the North Carolina area. To realign the track, first loosen the screws that hold the track to the frame. As soon as something is detected, the garage door sensors send a signal to the garage door opener to reverse its movement and open the door. It will be easiest to reattach this hook when your car is not in the garage, as you’ll need to place a step ladder underneath the motor to reach it. Your garage door opener is one of the hardest-working appliances in your home, and should be one of the most dependable as well. For more information about Overhead Door Company of Northern Kentucky visit our website at www.OverheadDoorOnline.com. How Often Should I Service My Garage Door and How? © 2020 Custom Overhead Door and Gates, LLC. Door starts down, then stops and goes back up. Overhead Door Company of Northern Kentucky has been a proud distributor of Overhead Door products for 65 years. Legacy garage doors allow you to program your motor to a variety of remotes, allowing for wireless entry. 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