... the connections to the computer's Network Interface Card (NIC)/Ethernet port and the Ethernet port on the back of the Motorola modem. My Motorola modem router is not working. This reboot may occur on every box within your home. When trying to connect, the upstream and downstream lights first go solid, then the internet light blinks, then the internet light goes out and the upstream and downstream lights start blinking continuously. Try to reset the modem by unplugging the power cord from the modem and wait 1 to 2 minutes. ... « My modem was installed this morning, but after few hours, the downpointing arrow is still flashing. The three lights that are on are the green power light (lighting up green, not flashing) and the receive data and Ethernet port light are both flashing blue. DO NOT power down the box, this will restart the reboot process. Click Advanced on the top right hand corner. 3 lights are lit: power at the top, wireless network at the bottom and the flashing downpointing arrow. Click Status, and then Connections. No. I have the Nighthawk c7000 cable modem router. ... Access the Hidden Menu On Motorola DVR; Troubleshooting "One moment please. A device is connected by Ethernet to the modem. Technician's Assistant: Which lights are colored and/or blinking on your router? It lasted for hours now. Flashing Green Simultaneously with DSL Status Light: Hardware failure detected. The second light just keeps flashing. Look at the front of the modem and pay attention to the lights: Down Arrow Blinking GREEN but does not change: The modem is not getting a signal from your Internet Service Provider through the coaxial connection. Try another coaxial port or another coaxial cable to see if either of those are an issue. I also set it back to factory reset, all of which didn't help the issue. When your internet is working properly, take a minute to jot down exactly what your modem and router lights are doing. My iPad will. Check that the USB or Ethernet cable is attached at the modem and the computer. Technician's Assistant: Are you able to connect using an ethernet cable? I'm only seeing the power light, down arrow light and a flashing... Jonathan Jonathan User level. Here you will see a table of downstream channels. If the US and DS lights are flashing (though the color is typically green), this generally means the modem is trying to acquire a signal from somewhere but is not responding correctly (or the modem is rebooting). This channel will be available shortly" Supported Cable Modems - Residential Only; My MAC address is registered and the technical support at Time Warner can see my modem online, they can even reset it. Write down the color of the lights, whether or not they’re flashing… I restarted and rebooted it several times. Flashing Green: Traffic between connected device and modem. If all the lights were flashing orange, this may suggest a possible hardware malfunction or lack of signal going to the modem. 192.168.0.1 (Modem/Router combo - model beginning with "MG") 192.168.1.1 (Router - model beginning with "MR) Username: admin Password: motorola. Receive LED is off or blinking: The receive channel has been lost, verify television service and that the coaxial connection between the wall outlet and cable modem is connected. • MOTOROLA and MTRLC assume no liability for damage caused by any improper use • of the cable modem. Hey guys, I ordered a Surfboard SB6121 for my new apartment, it worked great for about a month but today my internet just died on me. It was working fine since I bought it in April 2016 until recently. For the past few weeks the downstream green light has been flashing. The up and down arrow buttons Able to connect using an Ethernet cable arrow light and a flashing... 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