BBB remains operational and focused on serving our business community. Your password has been sent to the specified email address. Good. Read honest and unbiased product reviews from our users. If you are a Batman fan and reading this in the hope that this article is about the Gotham city, then it might not be what you have been expecting, but if you are looking for a superb brand for a wide assortment of reliable and efficient non-stick pans, then you are at the right … Gotham Steel Pan Reviews 2020 : Worth Buying? BBB remains operational and focused on serving our business community. BBB reports on known marketplace practices. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I called approximately five times and finally someone answered, she gave me an email address to send a picture of the grill. all pots and pans stick food to bottom of frying pan even pouched eggs in water and three beef sausages totally stuck to pans. Zwilling Ceramic Non-stick Pan . I cooked pouched eggs in frying pan the eggs stuck to the bottom of pan. BBB Business Profiles generally cover a three-year reporting period. I feel they are very devious in dealing with customers/public. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business1231 Rockaway Avenue, Brooklyn, NY 11236-2132, Need to file a complaint? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Some people report that the pan works just fine. How BBB Processes Complaints and Reviews. I am now trying to contact customer service to find out why my account has not been credited. It is constructed out of aluminum, which is known to provide constant and even heat when cooking. First, experiences vary when it comes to the main feature of this pan. this is my complaint!!!!! We use cookies to improve your experience on our site and to show you personalised advertising. I was told to send proof of purchase which I did twice and then I was told the matter was being resolved by sending another air fryer! Read more. I called this company, back in the middle December, by phone to ask questions about their pans. BBB is here to help. BBB Business Profiles are subject to change at any time. Find helpful customer reviews and review ratings for Gotham Steel Hammered Collection – 10 Piece Premium Cookware Set with Triple Coated Nonstick Copper Surface, Oven, Stovetop & Dishwasher Safe at Amazon.com. United States, California: Tweet: Consumer complaints and reviews about Gotham Steel: leslie moss Send email : Oct 28, 2017 sticking pans and pots. Do not buy these products . As a matter of policy, BBB does not endorse any product, service or business. I never heard from anyone,that is why I kept calling! BBB information and Business Profiles reflect the most current information available to us. The very next day I received an email thanking me for my order, with the order number and my billing statement. Please check out resources available to you at BBB.org/coronavirus. By using this website you agree to our Cookies Policy. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. How horrified I as to see that my account had been charged over $100. DO NOT DO BUSINESS WITH THIS COMPANY. Gotham Steel pans with titanium non-stick have a distinct look with its copper-colored interior and a glossy black exterior. I have been calling about my surveyed since Oct.23rd and spoke with five different people in customer service and got no results but a run around!! I have read their customer reviews and there have been many many complaints. Gorham Steel also told me it would be sent by ***** within 24-48 hours but it came by **** yesterday the 30th. Gotham Steel . I purchased the Gotham Steel Smokeless Grill on May 30th. Gotham steel/air fryer . We use cookies to improve your experience on our site and to show you personalised advertising. BBB Business Profiles may not be reproduced for sales or promotional purposes. Do not buy these products. Check out some of the major complaints: Non-Stick Doesn’t Work. I actually never gave them any of my personal information and I must assume the only way they got this information was by pfishing my phone number when I called. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. After she told me about them, I said I would call back if interested. your advertising is false everything sticks to frying pan and I have marks on frying pan that will not wash off. all pots and pans stick food to bottom of frying pan even pouched eggs in water and three beef sausages totally stuck to pans. Finally after 3 days, got hold of customer service who told me not to accept the order. Consumer sand corperate affairs says I have to send your company a complaint. This pan may seem like a great concept. It took me three days of working with my card company until they returned my money. Some of the sources of information BBB relies on are temporarily unavailable. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. I then cooked three beef sausages in frying pan and juice stuck to pan,had to soak pan to finally get clean. Your password has been sent to the specified email address. Gotham Steel Pan Complaints. Hard to Clean. This I did. leslie moss Send email : Oct 28, 2017 food sticking. But there are many complaints associated with the pan. This organization is not BBB accredited. Or does food stick and burn on the surface? I, of course, refused the package. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. United States, North Carolina: Tweet: Consumer complaints and reviews about Gotham steel/air fryer: Coffee4u2c Send email : Nov 16, 2020 timer knob broke/copper came out of basket.