types of tour operators: * Mass market operator, examples are first choice, Thompson, Thomas cook and cosmos, This graph shows that travel and tourism is a vital role in our countries GDP. They have got more staff based around the world than any other travel company, and a huge collection of holidays to choose from. Provided information on customs regulations, travel itineraries, fares, group discounts and billing. Collaborated with the supervisor to promote the business on social media to attract customers overseas. This list is far from exhaustive. Planned, organized and processed trips for international clients using our own computer software. Handled all post-sales documents, pre-paid inventory management, rail booking, and document shipping. Planned tours and builds up itineraries due to request (Duration and destination) day by day. Thomson is a Mass market tour operator and it is part of the private sector. © 2020 Job Hero Limited. This included visiting hotels, restaurants, and resorts to conduct random checks on the quality of service, comfort of stay, and cleanliness. Created files for each arrival tour either group or individual tourists. Provided pricing information, brochures and internet-based information, Liaised between coach operators, airlines, hotels and resort representatives, visiting resorts to ascertain accommodation quality and suitability, Marketed holidays to clients via travel agents, websites, brochures, Directed calls to necessary departments while inputting reservations for a variety of nationalities, Established new clientele for company according to company standards. help you find a break that’s right for you. Development of the Travel & Tourism Industry. Monitoring updates on files and reservations in company's 4D system. Tour operators also provide itineraries and updates, distributing hard copies to tour group members and providing updates if plans or schedules change during the tour. Worked closely with decision-makers at local attractions to accommodate group tours. Closed file accounts and evaluated the services offered. Assessed hotel facilities and hotel staff to ensure outstanding service to guests. Handle all the reservation bookings and operation issues. Tour Operators are responsbile for providing practical support to tourists and dealing with various organizational aspects of a trip. Handled bookings for hotels, transportation, and sites of excursion. The ideal candidate has excellent communication and interpersonal skills, a genuine interest in touristic location, speaks at least one foreign language, and has an approachable attitude. Handled bookings, invoicing and issuing of tickets, confirmed customers' names with airlines / hotels, Collecting and processing payments for multiple travel leisure's, economics And Management (tourism And Hospitality Management), Worked with travel agencies from multiple cities and informed customers about the company services, payment. 2007 - Kuoni is voted ‘Best Longhaul Tour Operator’ for the 25th year and the Daily Mail’s ‘Favourite Longhaul Tour Operator’ at the Travel Weekly Globes. Directed customers to appropriate staff for voucher exchange and travel tickets. Developed, planned, and sold tour packages and travel service. 1999 - Kuoni launches www.kuoni.co.uk, becoming the first long-haul UK tour operator to offer on-line booking of holidays. Tour operator who promote tours for foreign destinations, maybe business tour or leisure tour is called outbound tour operators. Cleaned and maintained equipment on daily and multi-day trips. Arranged for trip guides, translators, charters, and handling of special requests. Effective communication skills and Problem solving. Responsible for hotel, city tours, restaurants and car reservations. There are lots of different stages that aren't showed above but that just shows Kuoni's success has been going on for many years now and doesn't look as though it's going to end any time soon. Kuoni acquires luxury villa specialist CV Travel and launches World Class Europe. Thomson have many different types of holidays to choose from like a Family holiday, a Cruise, a Beach holiday or perhaps a Couples holiday. So whether you’re after a cruise or a 5-star hotel. Find out what is the best resume for you in our Ultimate Resume Format Guide. For example a group of American tourists going to a trip of India and Thomas Cook handle arrangement in America like as ticket reservation, hotel booking etc. Issued payments to the service providers by the deadlines. Drove and conducted tours for tour groups. Organized and made reservations for transportation, accommodations, restaurants and tours. then Thomas Cook is called Outbound Tour operators in the context of America. A typical Tour Operator resume example describes tasks such as creating touristic packages, determining the needs of various categories of clients, and making travel arrangements (accommodation, transport, meals, tours, insurance, and so on). Thomson was formed in 1965 and it's aim was to make going abroad on holiday easier for all. Association, this shows that Tour operators indeed play a huge role in the travel industry.