If you are using JAM or MiC, you will first need to create a ‘Pro Tools Aggregate I/O’ and then you will select ‘Pro Tools Aggregate I/O’ as your ‘Playback Engine’. It states that FaceTime for iPhone and iPad does not support ANY external microphones regardless of brand. Compressed air can damage microphones if sprayed at too close of a proximity — so start by spraying from a distance and move closer if you need to. I tried out the Apogee One, which works with Voice Memo and GarageBand, but it doesn’t work with FaceTime. We also get your email address to automatically create an account for you in our website.   Your previous content has been restored. Networkingis one of the most common sources of audio problems on all computers, Mac and PC. Privacy Policy | Dec 16, 2018 6:02 AM in response to yaywin I'm Andrew Kunesh, a technology writer and IT professional from Chicago. This will mean that Sleep Mode does not come on automatically, but you can still put your computer to Sleep when you like, by going to Apple Menu > Sleep. Thx. When you play back the videos, you should hear your voice clearly. A. Click on the ‘Setup’ menu in Pro Tools and select ‘I/O’. Startup Items can be control panels for other audio gear, like Digidesign loader, or programs like Spotify that go online and can interrupt other audio programs. It's very hard to find information on mics that work with FaceTime or Skype since those apparently restrict the ability to choose your audio source. However I have created a work around that is VERY CLUNKY, expensive and requires a lot of equipment. Follow the same steps for each tab in I/O Setup. This feature is located in the Input Settings menu as shown in this video: This setting is especially important for guitar players as using Garageband’s Monitor feature enables you to hear the guitar effects built into the program. Please do contact me if you’d like to learn more. Having a port that shares a USB, Firewire or Thunderbolt Bus with your Audio Hardware here can limit its bandwidth. Dec 18, 2018 11:43 AM in response to celticmoose If after cleaning your iPhone and resetting all settings you find that your iPhone’s microphone still isn’t working, it’s time to bring your iPhone in for repair. Check out our other article to learn how to put your iPhone DFU mode! Click here for setting up MiC for Pro Tools. I just googled for "Apogee MiC 96k windows 10" and came across this file: ... ETA: If it came with an iOS Lightning cable then it's very likely to be the version for iPad, iPhone and Mac. I am currently using iPhone 6, 16 GB and its current version is iOS 12 .I have a problem, when I make a calls people can’t hear me clearly. Do Apogee USB products (Groove, ONE, Duet, GiO, MiC, JAM, Quartet) work with the latest MacBook? Paste as plain text instead, × You can control the gain here as well, and it has audio out for live monitoring. For example, I am a piano teacher, but I can not use an external mic on an iOS device to teach long-distance. Any options/workarounds short of buying a used phone with 9.2.1 (Apple is no longer signing the pre-10 versions of iOS, so downgrade not possible). ----------------------------------------------------------------. In response to yaywin. Hi Jazmine, the same think happenes to me. After you’ve deleted them, click the ‘Default’ button in the lower part of the screen. If you have any other questions, leave a comment down below! i’ve tried everything and even voice memos cant hear anything, i have an iphone 7. today morning i was playing music on my bluetooth speaker , then went to school and played some more music on my earpods with the lightning cable. Jan 7, 2019 6:58 PM in response to yaywin i have an iphone 8 and no one can hear me when i call or record but my microphone somehow works for siri and my keyboard but for nothing else. Help please. To test the front and rear microphones, shoot two quick videos: one using the front camera and one using the rear camera and play them back. Basically I’m trying to determine if that is because of limitations with the One or limitations with the mobile version of FaceTime. This then charges your device through the lightning cable connecting the mic to your device. If you hear audio in the videos, the video’s respective microphone is working fine. FaceTime with External Mic on iPhone/iPad Then, swipe your apps up and off the top of the screen. After connecting to the MacBook and GarageBand->Preferences->Select Input Device, the MiC “woke up” (light turned green), and color-coded gain levels worked properly. Remove any screen protectors, films, or cases from your iPhone. FaceTime is not available in all countries or regions. So it's not intended to work with Windows... Top. If Apogee says the i7 is supported, I would try an adapter and keep my receipt. please help, I have the exact same problem happend to me today morning, I can hear someone when speaking on loudspeaker during FaceTime but that person cannot hear me .But on voice calls without loud speaker we can talk clearly.I use a 6Splus. When I did some more research on Apogee’s website, I came across this page with information about one of their other products: http://www.apogeedigital.com/knowledgebase/mic/does-mic-work-with-facetime-on-ipadiphone/. In Applications > Utilities > Disk Utility: select Macintosh HD and click First Aid (Repair Disk Permissions on older Macs). Yes, this is unfortunately true. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Yes, Sal. The Shure Motiv line doesn't work either. © Copyright - Apogee Electronics Corp. All Rights Reserved. To address this, let us take a moment to check whether the iPhone’s bottom microphone is working or not. Tech support is free for current & some legacy products only. Click for more information on the differences between USB-C ports and Thunderbolt 3 ports. I don't have one, but that would be my next test in my adventures to get a nice microphone working with my iPhone XR that I paid $80 for and can't use for the exact reason I bought it (Anchor, remote podcasting). Clear the microphones. Skype or Browsers you are not actively using.). I hope the images are helpful. There are no Startup Items by default on the Mac so you can remove all of them with no issue. Click here for routing of 2×6 module in Pro Tools HD. If you are using Symphony I/O, Symphony I/O MkII, or Legacy gear with an X-HD card (AD16x, DA16x, Rosetta) in Pro Tools HD with an HD Core/Accel/Process, HD Native, or HDX card, you will need to make sure the ‘Playback Engine’ is set for whatever HD card you’re using. This will prevent a call from interrupting that perfect take or inspired performance. If you find that one of your iPhone’s microphones sounds muffled after you test it or it has no sound at all, let’s clean them. I was hoping the Apogee One would work as it sounds great when making recordings, but FaceTime on iPhone/iPad simply won’t present it as an option like it does when you use it with a MacBook. Do Apogee’s current USB products (Groove, ONE for Mac, ONE for iPad & Mac, Duet 2, Duet for iPad & Mac, GiO, MiC, MiC 96k, JAM, JAM 96k, Quartet) work with the 2016 MacBook Pro? Click here for setup of Symphony I/O with Pro Tools HD. Plugging in, the status indicator light flashes briefly to green, then goes to blue, and does not record. Unfortunately I am in the SOL category for now as I need something that will work with my devices that don’t have the 3.5mm jack.